PRIVACY POLICY

BullBag Franco, LLC

Effective Date: January 1, 2026

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

BullBag Franco, LLC ("we," "us," or "our") does NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services.

All text messaging originator opt-in data is kept strictly confidential.

1. Information We Collect

We collect the following types of information:

Personal Information:

  • Name, email address, phone number, and physical address

  • Payment information when you make a purchase or request a quote

  • Opt-in records and timestamps for communication channels (SMS, email, etc.)

Non-Personal Information:

  • IP address, browser type, and device information

  • Website usage patterns and analytics

  • Cookies and similar tracking technologies

Customer Communication:

  • Records of inquiries and service requests

  • Appointment details and preferences

  • Service history and feedback

2.How We Use Your Information

We use collected information for the following purposes:

  • To provide and improve our services

  • To process transactions and payments

  • To communicate regarding inquiries, requests, and updates

  • To enhance website functionality and user experience

  • To maintain security and prevent fraud

  • To manage communication preferences and consent records

3. SMS Messaging & Compliance

Text Message Program Terms & Conditions

By opting into our SMS messaging services, you agree to receive text messages related to our services, including customer support, updates, and service-related notifications.

Opt-In & Consent:

  • Messages are only sent after explicit user consent

  • We maintain timestamped records of all opt-ins

  • We comply with the Telephone Consumer Protection Act (TCPA) and applicable regulations

Opt-Out Instructions:

  • You can opt out at any time by replying "STOP"

  • A confirmation message will be sent, and no further messages will be delivered

  • Opt-out requests are processed immediately

Message Frequency & Content:

  • Message frequency varies based on your interaction with us

  • Messages are directly related to your inquiry or services

  • No promotional messages are sent without explicit consent

Help & Support:

Carrier Information:

  • Message and data rates may apply

  • Carriers are not liable for delayed or undelivered messages

SMS Data Protection Statement:
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing is limited only to service providers required to deliver messaging services.

Information Sharing & Disclosure

We do not sell, rent, or trade personal information.

We may share information with:

Service Providers:

  • Vendors assisting in operations such as payments, scheduling, and communication services

  • Messaging providers solely for delivering consented communications

  • All providers are required to maintain confidentiality

Legal Requirements:

  • When required by law or legal process

  • To protect our legal rights

Business Transfers:

  • In case of mergers, acquisitions, or asset transfers

  • Your data remains protected under this policy

Data Security

We implement reasonable security measures including:

  • Data encryption (in transit and at rest)

  • Secure access controls

  • Regular system monitoring and updates

  • Staff training on data protection

  • Backup and recovery systems

While we strive to protect your data, no system is completely secure.

6. Cookies & Tracking Technologies

We use cookies to:

  • Analyze website traffic

  • Improve user experience

  • Store user preferences

  • Measure performance

You may disable cookies in your browser settings.

Your Rights & Choices

You have the right to:

  • Access, update, or delete your information

  • Opt out of emails via unsubscribe links

  • Opt out of SMS by replying STOP

  • Withdraw consent at any time

  • Request details about how your data is used

To exercise these rights, contact us directly.

8. Third-Party Links

Our website may contain external links. We are not responsible for third-party privacy practices.

9. Changes to This Privacy Policy

We may update this policy periodically. Updates will be posted with a revised effective date.

10. Contact Information

BullBag Franco, LLC
2301 NW 33rd Ct Unit 114
Pompano Beach, Florida 33069
United States

Phone: +1 610-563-1060
Email: [email protected]
Website: www.bullbag-usa.com

By using our website and services, you agree to this Privacy Policy.

© 2025 BullBag Franco, LLC. All rights reserved.